These Terms & Conditions (hereinafter referred to as the "Terms") govern the mutual rights and obligations between the service provider and the users of the MeHungry web and mobile application.
1. INTRODUCTORY PROVISIONS
1.1. Provider: Melikset Zanikov ID (IČO): 22112774 Registered in the Trade Register maintained by the Municipal Office of Černošice. Email: info@mehungry.cz (hereinafter referred to as the "Provider").
1.2. Service: The Provider operates the MeHungry platform (website and mobile application), which allows users to discover daily lunch menus from restaurants in Prague, filter them by preferences, and view them on a map (hereinafter referred to as the "App").
1.3. User: Any natural or legal person who uses the App (hereinafter referred to as the "User").
1.4. These Terms are drafted in accordance with the Civil Code No. 89/2012 Coll., as amended (hereinafter referred to as the "Civil Code"), and the Consumer Protection Act No. 634/1992 Coll.
1.5. The App is intended for users aged 16 and over. By using the App, the User confirms that they are at least 16 years of age.
2. USER ACCOUNT AND REGISTRATION
2.1. To fully utilize the features of the App (e.g., saving favorite restaurants), registration of a user account is required. Registration is performed via email or third-party services (e.g., Google, Apple) integrated through the Supabase platform.
2.2. The User is obliged to provide correct and truthful information during registration. The User is obliged to protect their access credentials from misuse by third parties.
2.3. The Provider may terminate a user account if the User violates these Terms or the laws of the Czech Republic.
3. SERVICE PRICING
3.1. The App is provided free of charge. The Provider reserves the right to introduce paid features or subscriptions in the future, in which case the User will be notified in accordance with Section 9.4 of these Terms.
4. INTELLECTUAL PROPERTY AND FEEDBACK
4.1. All content of the App, including the logo, design, texts, graphics, source code, and databases, is the exclusive property of the Provider and is protected by the Copyright Act No. 121/2000 Coll.
4.2. The User may not copy, modify, or commercially exploit any part of the App without the prior written consent of the Provider.
4.3. Feedback Rights: If the User provides the Provider with any suggestions, improvements, or feedback, the Provider is entitled to use such input to improve the Service without any claim by the User for compensation.
5. LIABILITY FOR CONTENT AND AVAILABILITY
5.1. Information regarding lunch menus is collected from publicly available sources or directly from restaurants. The Provider is not responsible for the accuracy, completeness, or timeliness of such information (e.g., menu changes, sold-out items, incorrect pricing).
5.2. The Provider does not guarantee the continuous availability of the App. The App may be temporarily unavailable due to maintenance or technical outages.
5.3. Allergen and Dietary Information. Information about allergens and dietary properties displayed in the App (including, without limitation, the 14 allergens defined by EU Regulation 1169/2011, and labels such as vegetarian, vegan, gluten-free, low-carb, or keto) is provided for informational purposes only. A portion of this information is automatically classified using AI/machine-learning systems based on ingredient analysis and may be inaccurate, incomplete, or outdated. Information marked with an asterisk (*) or labeled "probably contains" represents an estimate, not a confirmed declaration by the restaurant. The Provider does not guarantee the accuracy of allergen or dietary information, and the App does not replace the restaurant's own legally required allergen disclosure under EU Regulation 1169/2011. Users with food allergies, intolerances, or medical dietary restrictions (including but not limited to celiac disease, diabetes, and medical ketogenic diets) must verify all ingredient and allergen information directly with the restaurant before ordering or consuming any item. The Provider expressly disclaims any liability for allergic reactions, medical events, or other harm resulting from reliance on information displayed in the App.
6. COMPLAINTS
6.1. Complaints regarding the non-functionality of the Service may be submitted by the User to the email: info@mehungry.cz.
7. ALTERNATIVE DISPUTE RESOLUTION (ADR)
7.1. In the event of a consumer dispute that cannot be resolved by mutual agreement, the User (consumer) has the right to an out-of-court settlement of the dispute through the Czech Trade Inspection (Česká obchodní inspekce – ČOI).
7.2. Contact for ČOI: Czech Trade Inspection, Central Inspectorate – ADR Department, Štěpánská 15, 120 00 Prague 2, web: adr.coi.cz.
8. MOBILE APP SPECIFICS (APPLE/GOOGLE)
8.1. The User acknowledges that this agreement is concluded solely between the User and the Provider, and not with Apple Inc. or Google LLC. These companies are not responsible for the content of the App or for providing support.
9. FINAL PROVISIONS
9.1. These Terms are governed by the laws of the Czech Republic.
9.2. These Terms are drawn up in Czech and English. In the event of any discrepancy between the language versions, the Czech version shall prevail.
9.3. The current version of these Terms is always available in the App and on the website at: https://mehungry.cz/en/terms.
9.4. The Provider reserves the right to amend these Terms. The User will be informed of significant changes via the App or email.
9.5. These Terms become effective on May 5, 2026.